Cookies Policy
Understanding how we use cookies to enhance your experience
Last updated: January 2025
1. About Cookies
Cookies are small text files that websites place on your device to remember information about your visit. At DeskCodes, we use cookies responsibly to provide you with the best possible experience while shopping for EPA certified refrigerants.
Privacy First Approach
We only use essential cookies necessary for our e-commerce platform. No tracking, no advertising cookies, no data selling to third parties.
2. Types of Cookies We Use
Essential Cookies
Required for basic website functionality including login, shopping cart, and secure checkout.
Session OnlyPreference Cookies
Remember your settings, language preferences, and display options for better user experience.
30 DaysAnalytics Cookies
Help us understand how visitors use our site to improve performance and user experience.
2 YearsSecurity Cookies
Protect against fraud, ensure secure transactions, and maintain account security.
Session Only3. Cookie Preferences
Manage Your Cookie Settings
You can control which cookies we use. Essential cookies cannot be disabled as they're required for basic site functionality.
4. How We Use Cookies
Essential Functions
- Keep you logged into your account during your session
- Remember items in your shopping cart as you browse
- Ensure secure checkout and payment processing
- Maintain EPA certification verification status
Site Improvements
- Understand which refrigerant products are most popular
- Identify and fix technical issues quickly
- Optimize search functionality for better product discovery
- Improve mobile experience and page loading speeds
5. Browser Cookie Settings
Control Cookies in Your Browser
Most browsers allow you to control cookies through their settings. Here's how to access cookie settings in popular browsers:
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Site permissions → Cookies and site data
6. Third-Party Services
We use limited third-party services that may set their own cookies:
Payment Processing
Our secure payment processor uses cookies to ensure safe transactions and prevent fraudulent activity during checkout.
Shipping Integration
UPS tracking integration may use cookies to provide real-time shipment updates and delivery notifications.
7. Cookie Consent
By continuing to use our website, you consent to our use of essential cookies. You can withdraw consent for non-essential cookies at any time through your browser settings or by contacting us.
8. Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
- You may need to log in repeatedly during your session
- Shopping cart contents may not be saved between visits
- Site preferences and settings won't be remembered
- Some features may not work properly or at all
9. Data Retention
Different cookies are stored for different periods:
- Session cookies: Automatically deleted when you close your browser
- Persistent cookies: Stored for the duration specified (30 days to 2 years)
- Local storage: Remains until manually cleared or expired
10. Updates and Changes
We may update this Cookies Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.
Cookie Support
Questions about our cookie usage or need help managing your preferences?
DeskCodes Support Team
182-21 150th Avenue
Springfield Gardens, NY 11413
Phone: +1 206-408-6213
Email: contact@deskcodes.com
Hours: Monday-Friday, 8 AM - 5 PM EST